The New Salesman: Success Expectations
In our first article in this series, we said product knowledge was the bedrock of selling. From this sound foundation flows the ability to present solutions, grow enthusiasm, and drive sales. Like a fresh spring in the desert wilderness, product knowledge pushes to the surface. And, just like the spring water, the most productive flows are channeled to the place where they do the most good. In sales, a well-developed process serves to direct product knowledge to the most productive utilization. Think of this, unless the product knowledge is presented to the right customers, with a specific set of corresponding needs and an appreciation for the value provided by the seller, resources are wasted. Miss the mark with any of these and the sales growth is compromised. Build accelerating factors into the stream of salesperson activities and the sales number grows faster. Insert habits which improve the probability of closing a higher percentage of orders result. ...