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Showing posts from December, 2018

Santa on eCommerce

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Gathering, contrasting and benchmarking information from a variety of sources drives clarity of thought almost as well as Santa’s famous “On Dancer, On Dasher and On Prancer” line drives a team of eight tiny reindeer. One big part of my role as a distribution consultant comes via interviews with wholesalers across a wide range of geographies and industry segments. Over the past year, I have interviewed leaders in the field from Asia to Alabama, from New Orleans to New Brunswick and all points between. I gathered some pretty amazing insights. But, none of these compared with what I learned from the guy who runs what is potentially the largest distributor on the planet and certainly the leading business of any kind north of the Arctic Circle, North Pole Industries Founder and CEO, Santa Claus. After at least a dozen phone calls and emails, my assistant, Jenny, was finally able to pull some strings and arrange for a rare face-to-face interview down at the local mall. It seems Mr....

Did You Miss Frank's Recent Webinar? Here it is!

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In case you missed Frank's recent webinar hosted by Industrial Supply Magazine and sponsored by Epicor, here it is!  Let's  take a look at the value-added services that distributors offer customers. Distributors often boast of the value-added services they provide customers, but are they reaping the benefits? And don't forget our HALF PRICE BOOK SPECIAL, just in time for the holidays!  Get The Distributor's Guide to Annual Planning for just $20.  Already own the book?  Well send you a copy of our quick plan for more Gross Margin in 2019.  Get all the details HERE . ________________________________________________________