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Showing posts from April, 2020

New Realities, New Business Practices

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What does the restaurant business have to do with knowledge-based distribution? On the surface, probably not much, but great ideas arrive from strange places. I was half asleep sipping coffee when I snapped out of groggy fog while catching some business news. The host was interviewing Zane Tankel, the CEO of Apple-Metro which owns 30 plus Applebee’s in metro New York City. Thanks to DVR, I was able to re-watch the interview a couple of times. I can’t think of an industry harder hit by the coronavirus pandemic than the restaurant industry. I also can’t imagine a worse place to be during this crisis than New York City, yet Mr. Tankel, like most of the distributors I have spoked with, relayed a positive message. Like many distributors, Apple-Metro is preserving cash, but unlike most distributors, the company has dramatically reduced its workforce from 2,600+ down to 84 people. I believe this has more to do with the makeup of the restaurant workforce, where the personnel side con...

Helping Distributors Manage and Digitize Sales Operations

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Remi Ducrocq, KYKLO Guest Blogger:  Remi Ducrocq, KYKLO Co-founder & CEO From Frank:   I wanted to post this article written by Remi Ducrocq for a couple of reasons. First, we know Remi and his team at KYKLO quite well and found the spirit of giving displayed in the article appropriate for our times. More importantly, KYKLO has people in Thailand, Europe, and the US. They have had at least four weeks more experience with dealing with COVID-19 than anyone else I know personally or professionally. I believe in learning from others, and I see this as an opportunity to share and learn. I hope you gather some good pointers from this post. A time for sharing This is a time for sharing. As our industry works through the issues created by this global pandemic, we at KYKLO believe now is the time to share positive thoughts and best practices for our industry. This reach-out comes not as a commercial message but rather as an act of sharing. First, ...