In early December, I was in Fort Worth Texas for a Distributor Advisory Council meeting.  My early flight landed me in town about six hours ahead of the meeting time.  Waiting for early check-in, I relaxed at the hotel cafe, while sipping coffee, checking emails, and prepping for my meeting.  I grew restless after about an hour as the sights of downtown Fort Worth beckoned me.  As I walked, I was drawn to the brass plaques and historical motif pictures near my art deco-style hotel.  The weather was a beautiful 60 degrees and there was an astonishing number of others out enjoying the day, so “people watching” was the order of the day. I approached a lovely square with a giant decorated Christmas tree.  The area was abuzz with folks making their way to the shops and offices dotting each of the streets coming into the area.  It was an interesting cityscape. Glancing down one of these side streets, something caught my attention.  Off in the distance,...

Santa in 1881 by Thomas Nast Everyone knows Santa Claus. Red suit, long white beard, familiar laugh and long-time leader of all things North Pole. For some strange reason, most don’t have a clue as to the early days of his career. So let me break it to you, Santa got his start in sales. A long time ago, hundreds of Christmases before occupying the big chair in the corner office up at the North Pole, Santa worked on the selling side of North Pole Distributing. Like many hardworking sales types with hundreds of years under his belt, Santa leveraged all the lessons learned in his territory to move up in his organization. Playing a front and center role in a global distribution organization with customers around the globe, Mr. Claus puts those lessons to work almost every day. It’s difficult for a lowly industry consultant to get an audience with big time executives, but last week I leveraged over six Photo Credit: GM decades worth of being on the nice list to score a ra...

Kris called a meeting with his top elves. These were the folks, assuming elves count as folks, who have had centuries of experience filling Santa Enterprises’ magic bags to the brim for all the nice girls and boys. And, as Kris thought back, this team had never missed a single Christmas. Through massive snow storms, candy cane shortages and even the great reindeer food shortage of 1954, they always came through; never, ever missing a single good little boy or girl. Even though he was madder than a wet reindeer, Kris sent a politely worded invitation to the new elfin expert down in procurement, a certain Elf Pricedrop. Please be aware Santa Enterprises hadn’t held a meeting in December for eons. Kris believed in Santa. Under his magically jolly leadership style, the top elf in every workshop was empowered to make their own decisions. These elves believed in Santa too. This is the busiest of seasons, so no one was taking this gathering of top elves lightly. The meeting was...