Research Request: What are YOUR Leadership Duties?

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We are currently in the process of researching the top sales leadership duties of knowledge-based distributors.  We know that the assortment of responsibilities ranges from the mundane to strategic, with many of the activities divided between several people.  It is also important to note that both the size and the age of the company can change the number of tasks assigned to an individual, regardless of title.  As companies grow, so do the total number of leadership duties.

 As we sat down to prepare this list, it was quite small.  It has now grown to a lucky 13 list of major categories, which includes the following:

 1. Direct Customer Interaction
2. Joint Calls with Team (i.e. coaching calls)
3. Sales (people) management ( i.e. reviews and training)
4. Sales (people) Strategy/Policy and Direction (i.e. number of calls required)
5. Pricing and other price guidelines
6. Analytics (i.e. customers who are profitable)
7. Supplier Relationships
8. Supplier Strategies (i.e. improving the line card)
9. Demos, samples and sales aids
10. Marketing related
11. Digitalization (i.e. website and webstore)
12. Administrative and important (i.e. insuring ship and debit plans are done right)
13. Mundane but required

 Here's where you can help
This once small list continues to grow, but we know there are still duties not yet listed.  We want to hear your thoughts on which areas have been neglected.

I will return the favor
When you take the time to send your own thoughts and additions to this list before June 1st, we will send you a copy of our current breakdown of responsibilities which has been used by a number of River Heights Consulting’s clients.  

 Thank you for your help!





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