Sink, Swim… or Go for the Onboarding Gold By Desiree Grace Onboarding is often treated like an afterthought. It should be an event, a meaningful, well-planned one. But too often, organizations fail to invest the time, thought, or discipline into welcoming new employees effectively. Worse yet, a sloppy onboarding experience can give your new hire a bad case of buyer’s remorse.   Want your onboarding to feel more Olympic podium than office hazing ritual? Want positive morale, enthusiastic employees, and maybe even a glowing Glassdoor review? Let’s dive into best practices for turning your onboarding into a gold-medal performance.   1. Culture: Show, Don’t Just Tell What do you really want your new hire to understand? Beyond the slick video about corporate values, how do you actually live your culture? If your meetings start and end on time, model that. If your team genuinely cares about one another, show it. Introduce the new hire to colleagues, ask your CSR about...

Have you ever tried to waltz or swing dance with someone who couldn't match your rhythm or didn't know the steps? It can become a clash of styles or cultures, or, worse—somebody gets their toes stepped on. A similar thing can happen when a new hire doesn't quite 'get' the culture. Much like dancing, though, skills can be learned. I recently facilitated a panel on Cultural Quotient (CQ) where we discussed best practices for increasing CQ. This involved intentional learning, self-awareness of physical cues such as body language and personal space, and the willingness to adapt to new cultures. I have some amusing stories about what not to do based on experiences with insensitive former colleagues. However, it's more productive to focus on how employers can improve the onboarding experience and subsequently enhance retention and employee engagement by welcoming people into their corporate culture. Maybe someday in person, over drinks, I'll share a funny story o...