Leadership Qualities: Keep Calm and Carry  Lead On. By Desiree Grace   “Control your emotions and actions,” said Chad Williams, a former Navy SEAL, while discussing the importance of self-control in leadership. I couldn't agree more. A leader sets the tone for their team, whether they choose to fight, flee, freeze, or, even worse, panic. There is tremendous value in emotional self-discipline and keeping calm, even in the most challenging circumstances. It’s not easy, but it is achievable. We’ve all seen this popular poster, created in 1939, to keep the British people motivated when under threat of air attacks. The situations we face are not quite as dire, but the point remains. Let’s talk about three ways you can keep calm and demonstrate self-control when dealing with challenging work situations. Imagine an important customer is involved in a tense negotiation, and the situation escalates, raises his voice, pounds his fist on the conference room table, and makes derog...