Wait Until You Catch Up- A Perfect Failure
🕒 2 min read
By Frank Hurtte
Every salesperson on the planet
shares the same fantasy. Someday, they're going to get caught up. Every email
will be answered. Every quote will be completed. Every CRM record will be
updated. Every voicemail will be returned. They'll finally lean back in their
chair, admire a perfectly organized desk, and shout hurrah.
Here I sit, almost five decades
into my career, and that day has never arrived. I leave the office with twenty
emails in my inbox and return the next morning to find sixty. I'm convinced my
to-do list breeds after dark. Nobody has explained the biology.
Quotes multiply. Meetings appear
on the calendar without permission. Customers somehow develop emergencies while
I'm sleeping. If you're waiting until you've caught up before you begin
prospecting, you've unintentionally created a permanent excuse.
Successful salespeople don't
finish everything. They finish the right things. There's a huge difference
between being busy and creating value. Some confuse motion with progress.
Granny's rocking chair moves all day long without ever leaving the porch.
To Be
Perfectly Frank...
Customers don't care how
organized your desk is. They care whether you return their calls.
Catch up on Part 1: Stop Waiting to Feel Ready to Sell
Next week, Part 3: Expect Your Company to Be Perfect.
TL;DR:
Waiting to feel "caught up" before prospecting is
a trap; the inbox and to-do list never stay empty. Top salespeople don't finish
everything; they finish the right things.
Frank Hurtte is Founding Partner of
River Heights Consulting, where he's spent the better part of five decades
proving that "I'll get caught up" is the longest-running fiction in
the sales profession. His inbox currently has more unread messages than his
high school graduating class had students, and he's made peace with it. When
he's not helping distributors sell smarter, he's discovering new emails have
somehow multiplied overnight.
If you want a shortcut to understanding where AI fits in distribution, this is a great start.
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